Chapel Hill NC

We approach clogged stormwater drains in Chapel Hill with a systematic process to ensure proper drainage. First, we conduct a thorough inspection to identify the exact location and nature of the blockage. For surface-level clogs, we manually remove visible debris like leaves, pine needles, and sediment that commonly accumulate during Chapel Hill's fall and spring seasons. For deeper clogs, we utilize professional-grade water jetters that can effectively clear blockages without damaging the pipe structure. In more severe cases, we employ specialized drain snakes or augers to break up stubborn clogs. For stormwater drains with structural issues, we might recommend trenchless repair methods or pipe replacement. After clearing the clog, we perform a camera inspection to verify the line is fully clear and to check for any underlying issues that might cause future problems. Regular maintenance is crucial in Chapel Hill due to our abundant tree coverage and seasonal weather patterns. We offer preventative maintenance plans to keep your stormwater system functioning properly year-round.

We find that many Chapel Hill homeowners are unsure about their backflow prevention systems. Whether your home has a backflow preventer depends on several factors, including the age of your home and your specific water system configuration. Homes built after 2000 in Chapel Hill typically have backflow preventers installed as standard, following Orange County building code updates. If your home has an irrigation system, fire sprinkler system, or pool, a backflow preventer is required by Chapel Hill municipal regulations. You can often locate your backflow device near your water meter, in your basement near the main water line entry, or outside in a small box or enclosure. It typically looks like a brass assembly with test cocks and relief valves. If you're unable to locate one, we offer inspection services to determine if you have a backflow preventer and whether it's functioning properly. For homes without backflow protection, we strongly recommend installation to protect your drinking water from contamination, especially in Chapel Hill's older neighborhoods where plumbing infrastructure varies considerably.

We advise Chapel Hill residents to take leaking fire hydrants seriously, as they affect community water pressure and public safety. If you notice a leaking hydrant, immediately contact OWASA (Orange Water and Sewer Authority) at their emergency line: 919-968-4421. They manage all public hydrants in Chapel Hill and should respond within hours. While waiting for professional assistance, note important details such as the hydrant's location, the severity of the leak, and whether water is pooling or flowing into storm drains. Never attempt to tighten or adjust the hydrant yourself, as this requires specialized tools and expertise. Even minor adjustments can damage the hydrant or cause more significant water flow issues. If the leak is creating hazardous conditions like ice formation in winter or flooding that threatens property, also contact Chapel Hill emergency services at 911. For hydrants located on private property, such as commercial complexes or HOA communities, we provide specialized repair services after getting proper authorization from OWASA. Remember that properly functioning fire hydrants are critical for community safety in emergency situations.